Gaya APA

Balzer-Riley, J, W. (1996). Communications in Nursing: Communicating Assertively & Responsibly in Nursing A Guidebook (Ed. 3). USA: Mosby.

Gaya MLA

Balzer-Riley, Julia, W. "Communications in Nursing: Communicating Assertively & Responsibly in Nursing A Guidebook". Ed. 3 USA: Mosby, 1996. Text.